The operator of MICE Software platform is CODE&MORE Software House, based in Warsaw, KEN 18/3a.
General provisions
These regulations define the terms of providing services in the MICE Software platform. The Regulations are valid from the moment of registration of the Company in the platform and acceptance of the provisions of the Regulations by a representative of the Company. Registration and acceptance of the Regulations is tantamount to concluding a contract for the provision of services described in the Regulations.
Definitions
Whenever in the Regulations mention:
Regulations - it means these Regulations.
Platform - this is understood as the MICE Software platform
Operator - it means CODE&MORE Software House
Company - it means the Operator's customer who uses the Platform's services as part of the organization and management of events, and who intends to use and share this data through the Application
Administrator - it means a representative of the Company who has access and modification rights to data owned by the Company and which are entered and processed within and for the needs of the services available in the Platform
User - it means a natural person who is a customer of the Company and who uses the Platform's services and resources / data introduced by the Company to the Platform
Administration Panel - it means an internet service and a web application to which the Company's Administrators have access, and in which they have the ability to manage the Company's data and use additional functionalities
Application - it means a mobile application (for iOS and Android platforms) and / or web application (Progressive Web App), which was created at the request of the Operator by the Operator or is a generally available application created by the Operator, which allows Users and Company Administrators access to data and functionality about events created by the Company.
Price list - it means information published on the Platform's website, in which the Operator has determined the conditions and amount of payment for the Platform's services. Changing the Price List does not mean changing the Regulations.
Privacy Policy - it means information published on the website, Administration Panel and Applications, and defining the rules for collecting and processing data of Administrators and Users.
The scope of services provided by the Platform
The platform is a tool created for companies and organizations that organize conferences, trips, trainings and other events. It allows you to enter data using the Administration Panel, and through the Application allows access and various additional functionalities for Administrators and Users.
Using the Administration Panel, administrators can create data sets - events. For each event it is possible to enter different contents, e.g. list of visited places, descriptions, contact details, forms, regulations, etc. Text content can be supplemented with photos, videos and attachments. Administrators have the ability to determine the graphic form, layout, order of content to which users later have access. For each event, the Administrators can always turn additional features on and off (eg the ability to upload photos or videos).
As part of the event, it is possible to create a list of participants of the event. The basic scope of data about the participants is the name and telephone number. However, administrators can enter additional data for selected / all participants. Only selected Administrators have access to personal data, both through the administration panel and the Application. The platform offers additional functions that enable communication with participants - e.g. the possibility of sending SMS messages.
The applications are an integral part of the services offered by the Platform. They enable quick and convenient access to data about events organized by the Company. The application replaces the paper guide to the event and enables communication between the participants and event handling (Administrators).
When the Administrators use the Application, they receive an additional function related to management (eg presence checking) and communication with participants (sending SMS or PUSH).As part of the Platform's services, the Company has the opportunity to order the creation of a dedicated Application, which will have a name, color scheme, graphics defined by the Company. Such Application may be used only for handling Company events or third parties specified by the Company.
The period of providing services, payment for the service
The day on which the Platform services are launched shall be deemed the day on which the owner or other representative of the Company has completed and sent the registration form, while accepting these Regulations.
On the day of registration, the Company may receive free funds to use the Platform's services.
Access to the Administrative Panel for Company Administrators is free of charge in the basic scope specified in the Price List. Additional functions may be subject to fees and rules set out in the Price List.
The use of the Application by the Administrators is free in the basic scope specified in the Price List. Additional functions may be subject to fees and rules set out in the Price List.
The use of the Application by Users is subject to the fees and rules set out in the Price List.
The creation of a dedicated/branded Application, its maintenance and development is subject to fees and rules set out in the Price List.
By default, the payment for Platform services is made in the form of prepaid. The Company's Administrator uses the Administration Panel to purchase funds that are later used for the services provided by the Platform. The purchased funds can be used for Platform services for 12 months after their purchase. A VAT invoice is issued for each purchase of funds.
In the absence of funds, access to the Company's events using the Application will be limited (disabling certain functionalities, restricting the display of multimedia content (photos, videos, etc.)).
At the end of each calendar month, there is a charge for the disk space used by the data (database records, text content, photos, videos, etc.) entered into the Platform by the Administrators and Users of the Company. All non-deleted data, entered into from the beginning of the use of the Platform's services by the Company, are subject to the calculation. The company's administrators are responsible for removing the data (eg removing the completed event). The company receives free disk space, the amount of which is specified in the Price List.
On request, in agreement and with the consent of the Company, the Operator has the right to change the form of settlement with the Company and the use of a special price list.
The Operator may cease to provide services by:
resignation by the Company
the Company ceases to be a legal entity
no acceptance of changes in the Regulations
suspension of the Operator's activity or closure of the Platform's operation
The Operator reserves the right to cease providing the Platform's services immediately, if the Company and / or the Administrator:
intentionally violates the provisions of the Regulations
actions are taken to breach the security of data contained in the Platform or make an unauthorized attempt to access the Platform
performs illegal activities
acts to the detriment of the Operator
provided false data during the registration process
does not make timely payments for using the Platform's services
in other particularly justified cases
In the above cases, the Company is not entitled to any claims from the Operator, and the Operator has the right to completely block access to the Company's Administration Panel, block / disable the Application, delete all Company's data and remove the Application from the application stores.
In the event of legal changes in the Company's operations (change of name, change of owner), the Company is obliged to update the necessary information in the Platform's settings.
Conditions for starting and maintaining a dedicated Application
The company may instruct the Operator to create a dedicated Application based on a standard mobile / web application template that allows access to events organized by the Company and whose data is entered in the Platform.
The company may request the extension of the Application with additional functions, but the conditions for their creation are subject to separate arrangements and a contract between the Company and the Operator.
In order to run a dedicated Application, the Company must provide the Operator with the required materials - the name of the Application, graphic materials, etc. The company must have the right to use the indicated name and graphic signs.
If an application is to be submitted to Google Play stores and the Apple App Store, the Company should set up appropriate Google and Apple accounts that will allow the application to be published on behalf of the Company. In order for the Operator to submit an application to stores on behalf of the Company, the Company must establish appropriate access rights to its store accounts on Google and Apple. All procedures resulting from the addition, application, publication and updating of applications in the Google Play and Apple App Store are on the Operator's side.
The company may use the dedicated Application throughout the period of using the Platform. After using the Platform by the Company, the Operator will remove the dedicated Applications from the application stores and delete the web application from the servers.
The time of completing the order to create a dedicated Application is not longer than 14 business days from the date of delivery by the Company of the necessary materials, entitlements and payment. The lead time may be longer, in the case of non-standard Application certification time by Google Play and the Apple App Store.
The dedicated application requires certification by Google Play and the Apple App Store, which means that it must meet all the requirements set by these stores. Meeting the technical requirements is the responsibility of the Operator. Google Play and the Apple App Store have the right to reject the Application or extend the certification period. Stores have the right to delete a previously published Application if they find that the Application is breaking the rules of the store.
Data and their protection
The company declares that it enters data (text and multimedia) of which it is the author or has the necessary rights to them.
The company is responsible for managing the list of Administrators, which has access to its data in the Platform through the Administration Panel or Application. Each company has the responsibility to grant appropriate permissions, in particular as regards access to personal data of Users and participants of events.
The company declares that it is the administrator of personal data of event participants (if such data is entered into the Platform). At the same time, the Company declares that it is entitled to process the above-mentioned data and entrust processing to third parties.
In the case of Users' registration with the use of dedicated Applications, the administrator of the personal data of these Users is the Company. The company is obliged to provide the Operator with the contact details of the personal data inspector and the Company's privacy policy regarding the Users, if it is different from the Privacy Policy used in the Platform. As part of the Administrative Panel, the company receives tools to manage Users and their data.
The company entrusts the Operator to process personal data of participants and Users solely for the purpose of performing the services provided within the Platform.
The Operator undertakes to process and protect the personal data of participants and Users in accordance with the applicable law of the Operator's office and EU regulations.
The company authorizes the Operator to issue to the persons taking part in the processing of data on the part of the Operator and subcontractors of the Operator, authorizations to process the Company's data (including data of Administrators and Users of Dedicated Applications).
Company data entered into the Platform is the property of the Company.
The data entered by the Company, which are displayed in the Applications, must meet the requirements for permitted content for particular platforms (iOS and Android). In particular, it is prohibited to enter pornographic content, inciting hatred, propagating violence and content, the publication of which is not permitted by law.
The Operator is not responsible for the content of data entered by the Company, Administrators and Users.
The Operator undertakes not to transfer data entered by the Company to third parties (excluding subcontractors of the Operator and technology suppliers), except when the Company uses the services of third parties available via the Platform (eg SMS gateway).
In the event of resignation from the Platform services, all Company data will be deleted (excluding the accounting / financial data related to the Company's purchases and transactions as part of the Platform services).
The operator declares that the rules for the collection, processing and data protection of Administrators and Users are specified in the Privacy Policy.
Operator's Responsibility and Responsibilities
The Operator shall make every effort to ensure that the Platform is functioning properly in technical terms. In particular, the Operator undertakes to secure access to data, both to unauthorized persons and Administrators with varying degrees of access authorizations.
The Operator undertakes to remove without undue delay any defects in the operation of the Platform and Application, if the Operator is directly responsible for the defect. In the event of a Platform and Application malfunction which is caused by a defect at one of the technology providers (eg Google, Imgix or others), the repair time is independent of the Operator. The operator is required to report and monitor the implementation of the defect repair from the supplier, whose fault applies.
The Operator makes every effort to ensure the proper functioning of the Platform in legal and formal terms. The operator will consider changes in law and update the Platform and Applications.
The operator is not responsible for any damage or loss, directly or indirectly (including damage due to loss of profits from running a business, interruptions in business or loss of business information and other material damage) due to use, impossibility or misuse platform.
The Operator does not bear any responsibility in relation to improper use by the Administrators and Users of the Platform and Application and improper functioning of hardware and software, hardware and mobile software or a communication system by means of which the Administrator and Users connect to the Platform and Applications.
Complaints related to the use of the Platform can be reported by email to support@mice.software.
In matters not covered by these regulations, the provisions of the Civil Code shall apply.
Disputes resulting from relations covered by these regulations shall be resolved in the court competent for the Operator's registered office.
Change of regulations
The operator reserves the right to change the Regulations.
The Regulations may be amended in particular in the case of:
technological or organizational changes in the operation of the Platform,
the necessity to adjust the Platform's operation and the provisions of the Regulations to new legal regulations,
changes in the functionality of the Platform, changes in the scope of services provided,
in other justified cases.
The Operator intends to change the Regulations about the intention to change the Regulations by providing the content of the new Regulations on the Platform's websites or through other forms of communication.
Amendments to the Regulations come into force on the day of publishing the new Regulations and informing the Company about changes in the Regulations.
The company has the right not to accept changes to the Regulations, which will result in the termination of the contract within 30 days of the rejection of the new Regulations.